We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of eellz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.90 out of 5 based on 30 customer ratings
30 reviews
100% of buyers enjoyed this product!
5 stars
( 27 )
4 stars
( 3 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
K***a –
In Krasnodar came the goods for 4 days, the quality is excellent, adjusted in 5 minutes, very comfortable, the sound is good, overall satisfied
Rated 4 out of 5
F***e –
The camera works well but the wire is a can too short a 5 meter will be ideal
Rated 5 out of 5
J***r –
best cuality best price
Rated 5 out of 5
D***s –
Labai greitai atėjo viskas Kaip nuotraukoi rekomenduoju
Rated 5 out of 5
V***o –
The camera came very quickly, it took time to understand the connection and did not find a hole for the flash drive, otherwise for such a price and fast delivery of the camera is satisfied.
Rated 5 out of 5
K***h –
Excellent
Rated 5 out of 5
N***v –
The chamber is clear. It’s worth your money.
Rated 4 out of 5
H***g –
Definition not much. SD HD not all 1080p is sureness. And video, capture storage being safe. Memory card to save this for being safe.
Rated 5 out of 5
S***i –
tutto ok .
Rated 5 out of 5
Y***a –
I’m delighted with the purchase! This dome camera has surpassed all my expectations!! This camera has everything I need for video control inside the house. The camera can rotate around its 355 degree and up axis by 110, has infrared motion sensors, alarm, night vision function. The camera easily connects through the application, convenient intuitive menu easy to control. Also, the camera has a two-way connection over the microphone built directly into the camera. I through the app can see what happens in the House and talk by pressing the microphone button and I will be heard in the house. A wonderful image of the video picture day and night. Included is a standard set, instruction, USB cord for connection, power supply, instruction, parts for fastening. I recommend this camera to buy.
Rated 5 out of 5
D***v –
Fast shipping by Courier I’m buying a second camera here, for different rooms. Everything is fine
Rated 5 out of 5
Customer –
I’m very happy with the camera, the only thing to say how inconvenient it takes a few seconds to transmit the image and sound, it’s not instant.
Rated 5 out of 5
S***n –
A+++++
Rated 5 out of 5
V***v –
The camera came quite quickly, but not a plus delivery in a couple of days. I’m from Temnikov to you. Therefore, it was difficult for me to connect. But if you follow the instructions, it’ll only take a few minutes. The camera is happy, thank you!
Rated 5 out of 5
S***a –
Wonderful frankness but Mafi mzih follow the movement
Rated 5 out of 5
Customer –
Easy to handle. Very good quality of Image, both day and night. He arrived in 2 days, super fast.
Rated 5 out of 5
A***v –
Came very quickly, everything works.
Rated 5 out of 5
G***g –
A grade
Rated 5 out of 5
Customer –
Thank you. Everything works.
Rated 5 out of 5
A***i –
I tried it quickly and work remotely and appreciate it and you are home land as well as a warning sent to you .. The program must bear its right as well as not support the Arab .. Do not support WiFi 5g .. The preparation of Shui needs concentration .. So you know English is easy.
Rated 5 out of 5
A***s –
The camera came in just a few days, very fast delivery. Set up in 5 minutes. All OK
Rated 5 out of 5
D***z –
A little complex set up but generally good product
Rated 5 out of 5
K***s –
thanks
Rated 5 out of 5
A***a –
Works! All Super
Rated 5 out of 5
F***r –
Works, very fast delivery by courier to door
Rated 5 out of 5
Y***v –
A great product for your money.
Rated 4 out of 5
G***t –
Too bad that the manual is in English and that the wi-fi of my box does not connect to the camera because the wi-fi code is too long and we can not change it on my box !!!
Rated 5 out of 5
J***s –
Awesome
Rated 5 out of 5
Y***n –
Order for a solid five. Fast shipment, delivery several days by courier to home. Packing is great. The instruction is in English, and Vidos with manuals are full, both for the camera and for the application. Set up quickly, although not the first time. The picture is clear. Mounting to the wall separately is attached and the camera is quickly removed and placed on it. Took to track the territory on the street near the house. Repeater Wi-Fi on the approach, then I will install it while I roll in the apartment. In short, an excellent budget option price-quality. The sound, of course, is funny, as in toys of the early century. But personally, I don’t need it. I safely recommend the product and the store. Yes, the SD card is inserted on the front panel under the camera’s eye, at the very bottom.
Rated 5 out of 5
G***h –
Wow really good n solid plus fast delivery. Well protected
K***a –
In Krasnodar came the goods for 4 days, the quality is excellent, adjusted in 5 minutes, very comfortable, the sound is good, overall satisfied
F***e –
The camera works well but the wire is a can too short a 5 meter will be ideal
J***r –
best cuality best price
D***s –
Labai greitai atėjo viskas Kaip nuotraukoi rekomenduoju
V***o –
The camera came very quickly, it took time to understand the connection and did not find a hole for the flash drive, otherwise for such a price and fast delivery of the camera is satisfied.
K***h –
Excellent
N***v –
The chamber is clear. It’s worth your money.
H***g –
Definition not much. SD HD not all 1080p is sureness. And video, capture storage being safe. Memory card to save this for being safe.
S***i –
tutto ok .
Y***a –
I’m delighted with the purchase! This dome camera has surpassed all my expectations!! This camera has everything I need for video control inside the house. The camera can rotate around its 355 degree and up axis by 110, has infrared motion sensors, alarm, night vision function. The camera easily connects through the application, convenient intuitive menu easy to control. Also, the camera has a two-way connection over the microphone built directly into the camera. I through the app can see what happens in the House and talk by pressing the microphone button and I will be heard in the house. A wonderful image of the video picture day and night. Included is a standard set, instruction, USB cord for connection, power supply, instruction, parts for fastening. I recommend this camera to buy.
D***v –
Fast shipping by Courier I’m buying a second camera here, for different rooms. Everything is fine
Customer –
I’m very happy with the camera, the only thing to say how inconvenient it takes a few seconds to transmit the image and sound, it’s not instant.
S***n –
A+++++
V***v –
The camera came quite quickly, but not a plus delivery in a couple of days. I’m from Temnikov to you. Therefore, it was difficult for me to connect. But if you follow the instructions, it’ll only take a few minutes. The camera is happy, thank you!
S***a –
Wonderful frankness but Mafi mzih follow the movement
Customer –
Easy to handle. Very good quality of Image, both day and night. He arrived in 2 days, super fast.
A***v –
Came very quickly, everything works.
G***g –
A grade
Customer –
Thank you. Everything works.
A***i –
I tried it quickly and work remotely and appreciate it and you are home land as well as a warning sent to you .. The program must bear its right as well as not support the Arab .. Do not support WiFi 5g .. The preparation of Shui needs concentration .. So you know English is easy.
A***s –
The camera came in just a few days, very fast delivery. Set up in 5 minutes. All OK
D***z –
A little complex set up but generally good product
K***s –
thanks
A***a –
Works! All Super
F***r –
Works, very fast delivery by courier to door
Y***v –
A great product for your money.
G***t –
Too bad that the manual is in English and that the wi-fi of my box does not connect to the camera because the wi-fi code is too long and we can not change it on my box !!!
J***s –
Awesome
Y***n –
Order for a solid five. Fast shipment, delivery several days by courier to home. Packing is great. The instruction is in English, and Vidos with manuals are full, both for the camera and for the application. Set up quickly, although not the first time. The picture is clear. Mounting to the wall separately is attached and the camera is quickly removed and placed on it. Took to track the territory on the street near the house. Repeater Wi-Fi on the approach, then I will install it while I roll in the apartment. In short, an excellent budget option price-quality. The sound, of course, is funny, as in toys of the early century. But personally, I don’t need it. I safely recommend the product and the store. Yes, the SD card is inserted on the front panel under the camera’s eye, at the very bottom.
G***h –
Wow really good n solid plus fast delivery. Well protected