We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of eellz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.97 out of 5 based on 36 customer ratings
36 reviews
100% of buyers enjoyed this product!
5 stars
( 35 )
4 stars
( 1 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
E***o –
Are working well
Rated 5 out of 5
M***m –
Thank you very much to the store the item was shipped quickly and it works perfectly Thank you again
Rated 5 out of 5
H***o –
Headphones play loudly, all is well. Shipping fast.
Rated 5 out of 5
S***a –
Good, ordinary headphones. Everyone meets the standards.
Rated 5 out of 5
R***n –
3 month arrived. Thanks sir
Rated 5 out of 5
R***r –
Excellent headphones, I order not prviy times. Thank you store.
Rated 5 out of 5
I***n –
The order was very fast. Thank you very much to the store.
Rated 5 out of 5
Customer –
Normal headphones. I am pleased.
Rated 5 out of 5
A***v –
Came two days later than was written in the delivery, everything works fine, the store put a small bonus small pendant
Rated 5 out of 5
W***j –
ok….
Rated 5 out of 5
N***v –
Good qulity
Rated 5 out of 5
I***n –
Delivery to St. Petersburg in less than two weeks! The sound is clean, loud, without strong bass, but without hissing. The wires are thin, so most likely they will not last long. But while the impression is positive.
Rated 5 out of 5
N***n –
Ordinary ears, on their 173 rubles they play with a demolition, they squeak of course no bottoms, but the price! The store sent them by plane, to Moscow in 3 weeks reached.
Rated 5 out of 5
9***r –
Excellent earphones! Feel great in both call that for the music! Fully satisfied. Arrived much earlier than expected
Rated 5 out of 5
S***s –
16 days to Poland
Rated 5 out of 5
M***o –
The sound is beautifully heard, the buttons work on the device, I can’t even leave it in maximum volume because it’s heard so well and so loud that they hurt more sound, I loved them, for a super wonder price
Headphones are not the original of course, well, for skinny money will go.
Rated 5 out of 5
D***a –
Very happy thank you very much for the gift are of good quality at very low price
Rated 5 out of 5
Customer –
Great. Order came very fast
Rated 5 out of 5
J***a –
Good headphones, came a week earlier than expected
Rated 5 out of 5
Customer –
Finally I ordered something I received the good and the same thing I ordered I’m happy
Rated 4 out of 5
L***n –
good but the mic was not working
Rated 5 out of 5
4***r –
Headphones cool, sound
Rated 5 out of 5
H***r –
Good earphone
Rated 5 out of 5
A***o –
Arrived in a short time the sound is good…
Rated 5 out of 5
D***m –
Shipping took 2 weeks. Well packed and good quality.
Rated 5 out of 5
A***r –
Very good quality product
Rated 5 out of 5
Y***a –
Come in two weeks, good sound. Satisfied
Rated 5 out of 5
O***h –
It came to Ryazan in 10 days, the quality of music at altitude, the very quality of the headphones is magnificent, I recommend. Just super!!!!!!.
Rated 5 out of 5
V***a –
5+
Rated 5 out of 5
R***r –
Everything corresponds, for its price is an excellent product, it works normally. Delivery is very fast, in the national parcel to Krasnodar 12 days. I order not the first time, only in this order there are no additional liners in size. Not critical, but I would like to.
Rated 5 out of 5
F***r –
Très bien
Rated 5 out of 5
O***a –
Sound good. I order not for the first time. 8 days delivery
Rated 5 out of 5
Customer –
it takes some time but the quality and safety of product is awesome
E***o –
Are working well
M***m –
Thank you very much to the store the item was shipped quickly and it works perfectly Thank you again
H***o –
Headphones play loudly, all is well. Shipping fast.
S***a –
Good, ordinary headphones. Everyone meets the standards.
R***n –
3 month arrived. Thanks sir
R***r –
Excellent headphones, I order not prviy times. Thank you store.
I***n –
The order was very fast. Thank you very much to the store.
Customer –
Normal headphones. I am pleased.
A***v –
Came two days later than was written in the delivery, everything works fine, the store put a small bonus small pendant
W***j –
ok….
N***v –
Good qulity
I***n –
Delivery to St. Petersburg in less than two weeks! The sound is clean, loud, without strong bass, but without hissing. The wires are thin, so most likely they will not last long. But while the impression is positive.
N***n –
Ordinary ears, on their 173 rubles they play with a demolition, they squeak of course no bottoms, but the price! The store sent them by plane, to Moscow in 3 weeks reached.
9***r –
Excellent earphones! Feel great in both call that for the music! Fully satisfied. Arrived much earlier than expected
S***s –
16 days to Poland
M***o –
The sound is beautifully heard, the buttons work on the device, I can’t even leave it in maximum volume because it’s heard so well and so loud that they hurt more sound, I loved them, for a super wonder price
J***u –
Gostei muito. Bem embalado, bom acabamento e o som é bom. Valeu muito pelo preço x qualidade.
A***a –
Great Sound. All four work properly.
G***o –
Headphones are not the original of course, well, for skinny money will go.
D***a –
Very happy thank you very much for the gift are of good quality at very low price
Customer –
Great. Order came very fast
J***a –
Good headphones, came a week earlier than expected
Customer –
Finally I ordered something I received the good and the same thing I ordered I’m happy
L***n –
good but the mic was not working
4***r –
Headphones cool, sound
H***r –
Good earphone
A***o –
Arrived in a short time the sound is good…
D***m –
Shipping took 2 weeks. Well packed and good quality.
A***r –
Very good quality product
Y***a –
Come in two weeks, good sound. Satisfied
O***h –
It came to Ryazan in 10 days, the quality of music at altitude, the very quality of the headphones is magnificent, I recommend. Just super!!!!!!.
V***a –
5+
R***r –
Everything corresponds, for its price is an excellent product, it works normally. Delivery is very fast, in the national parcel to Krasnodar 12 days. I order not the first time, only in this order there are no additional liners in size. Not critical, but I would like to.
F***r –
Très bien
O***a –
Sound good. I order not for the first time. 8 days delivery
Customer –
it takes some time but the quality and safety of product is awesome