We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of eellz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.86 out of 5 based on 29 customer ratings
29 reviews
100% of buyers enjoyed this product!
5 stars
( 25 )
4 stars
( 4 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 4 out of 5
L***o –
The box didn’t arrive in very good condition. But the speaker didn’t suffer any mismatch. Sounds pretty good and doesn’t distort the sound to the fullest.
Rated 4 out of 5
A***ы –
Good column
Rated 5 out of 5
N***h –
Excellent column is very loud. Collected qualitatively. Bass really is not almost but the sound is good. I am pleased.
Rated 5 out of 5
E***a –
Very attentive and responsive store. Thank you! I like the column. Comfortable, light. Sound good. There’s a radio. Everything is super!
Rated 5 out of 5
O***n –
The column is excellent, the child is glad!
Rated 5 out of 5
R***d –
Column good take will not regret. The sound is not a bad solid four.
Rated 4 out of 5
R***r –
3D bass was not impressed. I check the sound by putting the gadget in an open oven. But I ordered for use as an electric game for hunting. Burning this goal is perfect. I did not communicate with the store.
Rated 5 out of 5
S***o –
Came quickly, the description corresponds
Rated 5 out of 5
K***v –
Like everything works,
Rated 5 out of 5
D***r –
Excellent column for similar, picnic and walks. Enough loud, but the bass does not hold 2 hours. Included is a charging cable. For such a price an excellent product. The main minus is the absence of a charger. It is not clear when it was fully charged.
Rated 5 out of 5
A***a –
The column came quickly. Sound good. I’m happy!!!
Rated 5 out of 5
R***r –
Hovers at volume above average. And so everything suits.
Rated 5 out of 5
E***a –
Genial
Rated 5 out of 5
S***o –
For such a baby, the sound of Ogogo! The JAS work weird, in one song there is not in the other. The radio without a cord is not very, but with a wire so pts nothing, inserted a card for 16 gigs full of music under the string and read nothing quickly and began to produce to produce On Bluetooth did not try yet. The conclusion of the norms is so the device at work that B buzzed. Don’t wait much. And it will. And yes, dear store, do not contact this transport team, they are complete. 5 days in their warehouse there was a parcel, until I began to call. All good luck, please, if where is sumburno, I recommend the seller!
Rated 5 out of 5
Customer –
Good Goods quickly sent
Rated 5 out of 5
A***a –
Came in 2 days after T mol. Satisfied. Thank you.
Rated 5 out of 5
Customer –
Very fast delivery, the column for its size is quite loud.
Rated 5 out of 5
D***v –
thanks!
Rated 5 out of 5
O***o –
Everything is fine, I recommend
Rated 5 out of 5
Z***r –
Excellent sound) I recommend
Rated 5 out of 5
D***r –
Great quality, came in 2 weeks
Rated 5 out of 5
I***o –
Column norms. Only the box is crumpled and torn. Shipping fast.
Rated 5 out of 5
Customer –
Fast shipping. Bo sound. Same as description. Rewarding
Rated 5 out of 5
G***i –
Recommend! The goods are delivered to the doors quickly! Thank you! The column is compact, convenient you can take a fight on nature! Super!
Rated 5 out of 5
Z***y –
Awesome, loud radio catches perfectly.
Rated 4 out of 5
A***v –
With the store did not communicate, the column was brought to the threshold, pre-agreed time. The daughter is happy as an elephant. Delivery from Russia, came in 5 days.
Rated 5 out of 5
R***r –
Miniature, but loud enough. All modes work. Shipping fast. I’m happy)
Rated 5 out of 5
5***r –
Everything came on time. Works fine
Rated 5 out of 5
Customer –
I quite very quickly passed the goods thank you for the store
L***o –
The box didn’t arrive in very good condition. But the speaker didn’t suffer any mismatch. Sounds pretty good and doesn’t distort the sound to the fullest.
A***ы –
Good column
N***h –
Excellent column is very loud. Collected qualitatively. Bass really is not almost but the sound is good. I am pleased.
E***a –
Very attentive and responsive store. Thank you! I like the column. Comfortable, light. Sound good. There’s a radio. Everything is super!
O***n –
The column is excellent, the child is glad!
R***d –
Column good take will not regret. The sound is not a bad solid four.
R***r –
3D bass was not impressed. I check the sound by putting the gadget in an open oven. But I ordered for use as an electric game for hunting. Burning this goal is perfect. I did not communicate with the store.
S***o –
Came quickly, the description corresponds
K***v –
Like everything works,
D***r –
Excellent column for similar, picnic and walks. Enough loud, but the bass does not hold 2 hours. Included is a charging cable. For such a price an excellent product. The main minus is the absence of a charger. It is not clear when it was fully charged.
A***a –
The column came quickly. Sound good. I’m happy!!!
R***r –
Hovers at volume above average. And so everything suits.
E***a –
Genial
S***o –
For such a baby, the sound of Ogogo! The JAS work weird, in one song there is not in the other. The radio without a cord is not very, but with a wire so pts nothing, inserted a card for 16 gigs full of music under the string and read nothing quickly and began to produce to produce On Bluetooth did not try yet. The conclusion of the norms is so the device at work that B buzzed. Don’t wait much. And it will. And yes, dear store, do not contact this transport team, they are complete. 5 days in their warehouse there was a parcel, until I began to call. All good luck, please, if where is sumburno, I recommend the seller!
Customer –
Good Goods quickly sent
A***a –
Came in 2 days after T mol. Satisfied. Thank you.
Customer –
Very fast delivery, the column for its size is quite loud.
D***v –
thanks!
O***o –
Everything is fine, I recommend
Z***r –
Excellent sound) I recommend
D***r –
Great quality, came in 2 weeks
I***o –
Column norms. Only the box is crumpled and torn. Shipping fast.
Customer –
Fast shipping. Bo sound. Same as description. Rewarding
G***i –
Recommend! The goods are delivered to the doors quickly! Thank you! The column is compact, convenient you can take a fight on nature! Super!
Z***y –
Awesome, loud radio catches perfectly.
A***v –
With the store did not communicate, the column was brought to the threshold, pre-agreed time. The daughter is happy as an elephant. Delivery from Russia, came in 5 days.
R***r –
Miniature, but loud enough. All modes work. Shipping fast. I’m happy)
5***r –
Everything came on time. Works fine
Customer –
I quite very quickly passed the goods thank you for the store